Frequently asked questions
FAQs
What areas around York do you cover?
We cover York city centre and approximately a 20-mile radius, including Bishopthorpe, Fulford, Acomb, Haxby, Strensall, Poppleton, Tadcaster, Wetherby, Selby, and surrounding villages across North Yorkshire.
Do you offer free quotes?
Yes. We offer a completely free, no-obligation consultation and quote. We’ll visit your property, discuss your ideas, and provide a detailed written quotation. Call us on 07856 125 971 or fill in our online form.
Are you insured?
Yes, we are fully insured for all work we carry out and can provide proof of insurance on request.
How long does a typical project take?
Timescales depend on the size and complexity of the project. We’ll give you a clear, realistic timeline during the quoting process and keep you updated throughout.
Do you provide your own materials and equipment?
Yes. We provide all equipment and can source all materials on your behalf. We also have a sample room where you can see and feel materials before making decisions.
Can I see a design before work starts?
For landscaping projects, we create a detailed 3D model of your proposed garden so you can visualise exactly how everything will look before any work begins. We refine the design until you’re completely happy.
Do you offer regular garden maintenance contracts?
Yes. We offer weekly, fortnightly, and monthly maintenance packages tailored to your garden’s needs. We also do one-off tidy-ups and clearances.
What qualifications does your team have?
Our team is led by Damian, a qualified horticulturalist with over 15 years of experience in the industry. We are fully insured and work to professional standards on every project.
Can you work with my own garden designer?
Yes. We’re happy to work from plans provided by a landscape designer or architect if you already have a design in mind.
What if I want to change the design partway through?
We understand that ideas evolve. If you want to make changes during the project, let us know and we’ll discuss the options, any impact on the timeline, and adjust the quote if needed.
Do you offer guarantees on your work?
We stand behind the quality of our work. If you have any concerns after a project is completed, get in touch and we’ll put things right.
How far in advance do I need to book?
We recommend getting in touch as early as possible, especially during the busy spring and summer months. However, we can often accommodate shorter timescales depending on the type of work.
Can you help with garden lighting?
We can prepare your garden for lighting as part of a landscaping project — for example, running cable routes and positioning fixtures. For the electrical connection itself, we’d recommend using a qualified electrician.
Do you clear and dispose of all waste?
Yes. We clear up at the end of every working day and dispose of all waste responsibly when the project is complete. This is included in our quote.
Do you do winter work?
Yes. We work year-round. Some tasks like turfing are better suited to certain seasons, but landscaping, fencing, maintenance and most other services continue through winter.